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Accessibility Guidelines

Accessibility commitment

We want everyone who visits an Active Nottingham leisure centre (and or its web pages) to feel welcome.

At Active Nottingham we pride ourselves on offering our customers a wide range of accessible facilities, we are continually looking at ways in which we can improve accessibility to provide inclusive areas and activities for all users, including our web pages.

Image showing steps into the teaching pool and easy access steps in the main pool at Southglade Leisure Centre

Accessible Venues

Essential Companions

Carers or essential companions are invited to support a customer with a disability or special requirements free of charge when taking part in any leisure centre activity.

Not included
DDA Compliance

Not included
IFI Accredited

at Clifton Leisure Centre, Ken Martin Leisure Centre and Harvey Hadden Sports Village

Not included
Disabled Parking

at all leisure centres (excluding Victoria Leisure Centre)

Not included
Step Free Access

in to each leisure centre

Not included
Wheelchair friendly areas

and low level reception desks

Not included
Hearing loops

installed at reception

Not included
Lifts

to all floors

Not included
Automatic Doors

Not included
Pool hoists

available at all 6 of our swimming pools.

Not included
Accessible Changing

Available at all 6 leisure centres, including accessible toilets, showers and changing facilities

Not included

Website Accessibility Standards

To allow us to make our website a positive space for all users we are working on making our website content accessible for all.

We are currently in the process of:

  • updating our images to ensure they include ‘alternative text’
  • ensuring our videos include captions
  • updating our page colours so background and foreground colours have sufficient contrast ratios

Additionally, our social media pages moving forward will include Alternative Text and captions on videos (where needed).

Whilst we strive to make changes and progress past the accepted guidelines and standards for accessibility, it is not always possible to do so in all areas of the website. We are continually looking at ways that we can enhance user experience, and bring all areas of our website up to the same level of accessibility. Should you experience difficulties please don’t hesitate to contact us.